Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
Kraken Chef
500 m
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
The Blue Shrimp
450 m
El Camaron Azul Plaza Ixtapa
The General's Sports Bar & Restaurant
530 m
Plaza Kiosko Calle Cerro Cafetal S/N. Entre Anador Punto Potosi y Andador Punta San Esteban
Casa Morelos
530 m
Plaza Ixtapa
Armandos Lobster House
470 m
Paseo de Ixtapa
Restaurante Bar Luna
470 m
Andador Pumta San Esteben
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.5
Location
9.0
Service
8.2
Dining
7.5
Guest reviews
8.0/10
based on 6 reviews
8.4
8.4/10 based on 1276 reviews
Joseph
United Kingdom,
January
2024
8.2/10
The hotel provided us with clean and accommodating rooms for our week-long stay. The staff, especially Isis and Carlos, were excellent and went above and beyond, even helping us with travel arrangements. A memorable vacation spot to relax and unwind.
Rooms
8.0
The rooms were clean and accommodated us just fine.
Service
9.0
The staff were amazing and very friendly, making our stay enjoyable.
Location
9.0
The exceptional location directly across from the shopping and dining areas made exploring easy and convenient.
Dining
7.0
The dining experience was average at best. There was a good variety of food options, but the price could have been more reasonable.
Facilities
8.0
The facilities were good, with all necessary amenities available.
Harry
United Kingdom,
December
2023
7.8/10
The hotel is a fantastic choice for anyone looking to relax with very good rooms and excellent staff. A special thanks to Isis and Carlos for making our vacation memorable. However, not being able to open the window and the dirty window took away from the amazing view. It can get too hot, hindering dining comfort, but overall, a recommended stay.
Rooms
8.0
The rooms are very good, clean, and comfortable.
Service
7.0
The service was very nice, and they were accommodating around the bar area.
Location
9.0
The location is great, right in front of the beach and with easy access to town and main attractions.
Dining
7.0
The dining options were good, but not a wide selection available. Dining prices were reasonable.
Facilities
8.0
The hotel offers room service, dry cleaning, housekeeping, laundry, valet parking, and welcome drinks. Tours and ticket assistance are also available.
Barry
United States,
November
2023
9.0/10
The hotel offers nice, clean rooms with views of the ocean and pool, and the staff is excellent. Huge shoutout to Isis and Carlos for making our vacation memorable. A great choice for those wanting a relaxing stay by the beach.
Rooms
9.0
The rooms are nice, clean, and offer views of the ocean and pool. The staff, especially Isis and Carlos, made our stay memorable.
Service
9.0
The service was great, very professional, and friendly from room service to housekeeping. Special thanks to all the staff members for their kindness.
Location
10.0
The hotel's perfect location right by the bus stop and numerous dining options across the street make it an ideal choice. The beach view is beautiful.
Dining
9.0
The dining experience was truly phenomenal, offering a variety of delicious options. Great value for the quality of food served.
Facilities
8.0
The hotel offers a good range of facilities including a bar, snack bar, and palapa/lounge chairs right on the beachfront. The setting in the mangroves adds to the charm of the place.
Ross
United States,
July
2023
6.4/10
I had a mixed experience at the hotel. The rooms were a bit disappointing with very little space to move around, but the double beds were of good quality. However, the Ocean view upgrade was worth it. The service was a mix of unhelpful and friendly staff. The location was perfect for exploring shopping and dining options but lacked a direct connection to the main pool. The dining options were varied and tasty, especially the Mediterranean food. Overall, a stay with some ups and downs.
Rooms
5.0
The rooms were a letdown, small and cramped, making it terrible to move around.
Service
6.0
The staff had a mix of unhelpful and friendly members.
Location
8.0
The location was great for exploring shopping and dining options.
Dining
7.0
The dining experience offered a variety of options, including tasty Mediterranean food.
Facilities
7.0
The hotel had separated kids activities from the main pool area.
Tommy
United Kingdom,
July
2023
8.6/10
The hotel is in a fantastic location directly across from the shopping and dining areas offsite. The rooms are fresh and clean, accommodating us just fine, and some even have balconies, offering a great view. The service was amazing and the staff were very friendly and accommodating throughout our trip. The dining options looked great, with a large variety of Mexican and American choices, although we opted to explore restaurants nearby. The facilities are excellent, and the overall value for money is commendable.
Rooms
8.0
The rooms accommodated us just fine and were around an open core, providing a fresh and clean space with balconies for some.
Service
9.0
The service was amazing, with friendly and accommodating staff.
Location
9.0
The location is excellent, directly across from the shopping and dining areas offsite, making it convenient to explore. Close to restaurants and shops with lovely beach views.
Dining
8.0
The dining experience offered excellent options with a large variety of choices, though we did not opt for the all-inclusive, preferring to try local restaurants.
Facilities
9.0
The hotel facilities are top-notch, with everything needed for a comfortable stay.
John
United States,
June
2023
8.4/10
The hotel is a fantastic choice for those who want to relax. The rooms were very good, and the staff, especially Isis and Carlos, were excellent in making our vacation memorable. I highly recommend this hotel for anyone looking to unwind. The only downside was the price of $1600 for the week, but the room with two windows and a corner location was worth it.
Rooms
8.0
The rooms were very good and had a nice view with two windows.
Service
9.0
The staff, especially Isis and Carlos, were extremely helpful and friendly, making our vacation memorable.
Location
9.0
The hotel is ideally located right in the center of Palamar Beach, close to the ocean and within walking distance to many restaurants and shops.
Dining
7.0
The dining experience was familiar and enjoyable, and we even received a $70 room credit. However, the prices could be a bit high compared to other options in the area.
Facilities
9.0
The facilities offered were great and added to the overall experience of the stay.
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